How eq777 Collects, Uses,
and Protects Your Data

1 Introduction

eq777 ("we", "us", "the Platform") is committed to protecting the privacy of every person who accesses or registers on the eq777 website. This Privacy Policy describes the types of personal information we collect, the reasons we collect it, how it is processed and stored, who it may be shared with, and the rights available to you as a data subject.

This policy applies to all users of the eq777 platform, including registered players, visitors who browse the site without an account, and anyone who contacts eq777 support. By using the platform, you acknowledge that you have read and understood this Privacy Policy.

This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines, which together form the full framework governing your relationship with eq777.

2 Data We Collect

The personal information eq777 collects falls into two categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and gender during account registration.
• Contact details including email address and mobile number.
• Government-issued ID documents submitted for KYC identity verification (e.g., Philippine passport, PhilSys National ID, UMID, driver's licence, SSS ID).
• Payment-related information such as bank account details or registered e-wallet information used for deposits and withdrawals in PHP.
• Messages and attachments you send to eq777 support.

Information collected automatically:

• Device type, operating system, and browser version.
• IP address and approximate geographic location (city or region level).
• Pages visited, features accessed, and time spent on the platform.
• Session data including login timestamps and game activity logs.
• Cookie identifiers and similar tracking technologies (see Section 7).

3 How We Use Your Data

eq777 uses your personal data only for purposes that are directly related to operating and improving the platform, verifying player identities, processing financial transactions, and maintaining platform security. We do not use your data for purposes unrelated to the platform without your explicit consent.

• Account management: Creating and maintaining your player account, verifying your identity through KYC, and enabling secure login via OTP authentication.
• Financial processing: Handling deposits and withdrawals in Philippine Peso through supported Philippine banking and e-wallet channels.
• Platform security and fraud prevention: Detecting suspicious account activity, preventing unauthorised access, and identifying potential misuse of the platform.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problematic behaviour and applying self-exclusion or limit settings when requested by the player.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how the platform is used and where the experience can be improved.
• Marketing communications: Sending promotional updates or bonus-related notifications only to players who have opted in to receive them. You can withdraw this consent at any time.

4 Sharing Your Data

eq777 does not sell or rent your personal information to third parties. There are, however, limited circumstances in which your data may be shared with other parties in order to operate the platform properly and comply with legal obligations.

• Payment processors: Financial data is shared with Philippine banking partners and e-wallet providers solely to process your transactions. These providers operate under their own privacy obligations.
• Identity verification services: KYC document data may be processed by third-party identity verification providers engaged by eq777. These providers are bound by confidentiality agreements and data processing terms.
• Technology and infrastructure providers: Service providers who support platform hosting, security, and analytics may have access to certain technical data as part of their contracted role. They are not permitted to use this data for their own purposes.
• Legal and regulatory requirements: eq777 may be required to disclose personal data to government authorities, law enforcement agencies, or courts in the Philippines when legally compelled to do so.
• Business transfers: In the event of a merger, acquisition, or restructuring involving eq777, player data may be transferred to the relevant successor entity. You will be notified in advance of any such change that affects how your data is handled.

5 Data Retention

eq777 retains your personal data only for as long as is necessary to fulfil the purposes it was collected for. The specific retention period depends on the type of data and the reason it was collected.

• Active account data is retained for as long as your account remains open and active on the platform.
• After account closure, basic account records and transaction logs may be retained for a period required to meet legal, tax, or anti-money laundering obligations.
• KYC documents are retained for the period required by applicable Philippine regulations after the relevant transaction or account activity.
• Support interaction records are retained for a reasonable period to allow for follow-up and dispute resolution.
• Technical and usage data collected automatically is typically retained in aggregated or anonymised form after a defined period, at which point it can no longer identify you individually.

Once the applicable retention period expires, personal data is securely deleted or anonymised in a way that prevents re-identification.

6 Security Measures

Protecting your personal information is a shared responsibility. eq777 takes a layered approach to security, implementing both technical and organisational measures to reduce the risk of unauthorised access, data loss, or misuse.

• All data transmitted between your device and eq777 servers is encrypted using SSL (Secure Socket Layer) technology.
• Account logins are protected with OTP (one-time password) authentication as a second layer of verification.
• Access to personal data within eq777's internal systems is limited to authorised personnel on a need-to-know basis.
• KYC documents and financial data are stored with additional access controls beyond those applied to general account data.
• eq777 conducts periodic reviews of its security practices to identify and address potential vulnerabilities.

While eq777 takes these measures seriously, no online system can guarantee absolute security. You play an important role too — keeping your login credentials private, using a strong password, and logging out after each session all contribute to your account's security. If you suspect a breach or unauthorised access, contact eq777 support immediately.

7 Cookies and Tracking

eq777 uses cookies and similar technologies to make the platform work properly and to help us understand how players use it. A cookie is a small text file placed on your device by the website you visit. It does not give us access to your device beyond what is described below.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be turned off without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options so you do not need to re-enter them each visit.
• Analytics cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and does not identify individual users.

Most browsers allow you to manage or delete cookies through their settings. Note that disabling essential cookies will affect your ability to use certain platform features, including staying logged in during a session.

8 Your Rights

As a data subject under the Philippine Data Privacy Act, you have specific rights over your personal information. eq777 respects and supports those rights.

• Right to be informed: You have the right to know what personal data we collect about you and how it is being used — which is what this Privacy Policy is for.
• Right to access: You may request a copy of the personal data eq777 holds about you. Submit your request through our support contact and we will respond within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or outdated, you have the right to have it corrected. You can update basic contact details directly in your account settings or contact support for other corrections.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to legal and regulatory retention requirements — some data must be retained for a defined period regardless of an erasure request.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. Once you opt out, we will stop sending marketing communications to that channel promptly.
• Right to data portability: Where technically feasible, you may request your personal data in a structured, commonly used format.

To exercise any of these rights, contact eq777 through the support email listed in Section 11. We may need to verify your identity before processing your request to prevent unauthorised access to another person's data.

9 Minors

eq777 is strictly an adult platform. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is part of the account registration and KYC process, and accounts found to belong to minors will be suspended immediately.

If you are a parent or guardian and believe that a minor has registered on eq777 or submitted personal information to the platform, please contact us immediately using the support email in Section 11. We will investigate and, if confirmed, delete the associated data and close the account.

10 Changes to This Policy

eq777 may update this Privacy Policy periodically to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how your data is used, we will make reasonable efforts to notify registered players directly — for example through an in-platform notification or email to your registered address. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page from time to time to stay informed about how your data is handled. If you disagree with any changes, you may request account closure by contacting support.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the eq777 team through the following channel:

For general platform questions, visit our FAQ page. For concerns related to gaming habits or self-management tools, visit our Responsible Gaming page. For the full rules governing platform use, see our Terms and Conditions.